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NHA CCMA EXAM QUESTIONS WITH COMPLETE SOLUTIONS GUARANTEED PASS BRAND NEW 2025/2026 Occupational Safety and Health Administration (OSHA) - CORRECT ANSWER>>1. Federal agency that oversees and regulates safety in the workplace. 2. Training provided to employee at no cost. Quality Control (QC) promotes what ? - CORRECT ANSWER>>Accurate test results What is the most important step in ensuring patient safety ? CORRECT ANSWER>>Is proper identification Always ask for what two forms of identification to ID a patient ? CORRECT ANSWER>>FULL NAME DATE OF BIRTH Never confirm a patients name and date of birth how ? - CORRECT ANSWER>>By speaking their name and date of birth to them. If they are not paying attention they may say yes when they didn't hear you. What is implied consent ? - CORRECT ANSWER>>Extending an arm for phlebotomy Removing clothes for a medical procedure or examination. What is informed consent ? - CORRECT ANSWER>>Informing the patient of the risk, possible outcomes, and alternative therapies. 2 What is written consent ? - CORRECT ANSWER>>Must have a patients signature to perform procedure. Patients bill of rights ? - CORRECT ANSWER>>A list of guarantees for those receiving medical care. What are some of the rights to the patient covered under patients bill of rights ? - CORRECT ANSWER>>1. Patients have the right to a copy of their medical records. 2.Guarantees fair treatment. 3. Autonomy over medical decisions and many more rights. POMR Should always be filled in Purchase document to see full attachment